- Open Android Settings
- Tap Backup & reset
- Tap Factory data reset
- Tap Reset phone
- Tap Erase everything
Solution 2 (Hard reset via buttons )
There are THREE different options to make a hard reset via buttons. Only one is for your phone. You have to try out all to find out which is yours, because it depends on your exact Android version.
Option 1
- Power off the device and wait 10 seconds
- Press and hold the Volume Down button and the Power button
- When the LG logo is displayed release BOTH Buttons then immediately press and hold the Volume Down and Power buttons again.
- Release both buttons when the Factory data reset screen displays.
- From the Factory data reset screen, select Yes. Use volume keys to navigate.
Option 2
- Power off the device and wait 10 seconds
- Press and hold the Volume Down button and the Power button
- When the LG logo is displayed release the Power button only then immediately press and hold the Power button again.
- Release both buttons when the Factory data reset screen displays.
- From the Factory data reset screen, select Yes. Use volume keys to navigate.
Option 3
- Power off the device and wait 10 seconds
- Press and hold the Volume Down button and the Power button
- When the LG logo is displayed release BOTH Buttons then immediately press and hold the Volume Down and Volume Up buttons.
- Release both buttons when the Factory data reset screen displays.
- From the Factory data reset screen, select Yes.
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